Frequently Asked Questions

This Agreement was last modified on 18th December 2022

What Shipping Methods Are Available?

  1. Standard shipping: This is typically the least expensive option and involves sending the package via ground transportation, such as by truck or train. Delivery times can vary depending on the distance the package needs to travel.
  2. Expedited shipping: This option typically involves faster delivery times than standard shipping, but it may cost more. Options include overnight, 2-day, or 3-day delivery.
  3. Priority shipping: This option typically involves the fastest delivery times and is often more expensive than standard or expedited shipping.
  4. Local pickup: we offer the option for customers to pick up their order at the store or a designated pickup location, rather than having it shipped.
  5. International shipping: This option allows online stores to ship orders to customers in other countries. Delivery times and costs can vary depending on the destination and shipping method chosen.
  6. White glove delivery: This option typically involves not only bringing the package to the customer’s doorstep, but also taking it inside the customer’s home and setting it up. This service is typically more expensive than other shipping options.
  7. Same-day delivery: This option involves delivering the package to the customer on the same day the order is placed. It is often more expensive than other shipping options and may not be available in all areas.

How Long Will it Take To Get My Package?

  1. Standard delivery: This is typically the least expensive option and involves sending the package via ground transportation, such as by truck or train. Delivery times can vary depending on the distance the package needs to travel.
  2. Expedited delivery: This option typically involves faster delivery times than standard delivery, but it may cost more. Options include overnight, 2-day, or 3-day delivery.
  3. Priority delivery: This option typically involves the fastest delivery times and is often more expensive than standard or expedited delivery.
  4. Local pickup: we offer the option for customers to pick up their order at the store or a designated pickup location, rather than having it shipped or delivered.

How Do I Track My Order?

To track an order that you made at our online store, you will typically need to do the following:

  1. Go to our  online store where you made your purchase.
  2. view your order history or account information. This is located in the top menu of our store.
  3. Once you have accessed your account, a section that shows your past orders will appear.
  4. Find the order that you want to track and click on it to view the details.
  5. You should be able to see the status of your order and any tracking information that is available.

Alternatively, you may have received an email from  from us with a tracking number and a link to the shipping company’s website where you can track your order.

If you are unable to find any information about your order, you can try contacting the us directly. we will glad  to provide you with more information about the status of your order.

 

How Do I Place an Order?

Placing an order in our online store typically involves the following steps:

  1. Browse through our online store and add items to your shopping cart. This is usually done by clicking on an “Add to Cart” button on the product page.
  2. Review the items in your shopping cart and make any necessary changes (e.g., removing items, changing quantities).
  3. Proceed to checkout by clicking on a button or link labeled “Checkout,” “Proceed to Checkout,” or something similar.
  4. Enter your billing and shipping information. This may include your name, address, phone number, and payment method (e.g., credit card, PayPal).
  5. Review your order and shipping options, and select the desired options.
  6. Submit your order by clicking on a button or link labeled “Place Order,” “Submit Order,” or something similar.
  7. You will typically receive a confirmation of your order via email, along with information about when to expect your shipment.

Keep in mind that the specific steps and details may vary depending on the on the product.

How Should I to Contact if I Have Any Queries?

If you have any trouble placing an order, you may want to contact our customer service [email protected] or call: +2347042630807 for assistance.

Do I Need an Account to Place an Order?

No, you don’t need an account to place an order

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